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	<title>Media Needle &#187; engagement</title>
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	<description>Everyone&#039;s Talking. That&#039;s Our Secret</description>
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		<title>Social Media &amp; The World</title>
		<link>http://www.medianeedle.com/blog/2011/07/social-media-the-world/</link>
		<comments>http://www.medianeedle.com/blog/2011/07/social-media-the-world/#comments</comments>
		<pubDate>Fri, 22 Jul 2011 19:09:38 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[congress]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[digital assets]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[platforms]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[religion]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[sports]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[vatican]]></category>
		<category><![CDATA[viral]]></category>
		<category><![CDATA[word-of-mouth]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=744</guid>
		<description><![CDATA[Social media is affecting the world in big ways, both good and bad. Just a few years ago, news didn’t travel as quickly as it now does through Twitter, Facebook, news aggregators, etc. Positively, this means we have access to world news in a matter of seconds, and we no longer have to wait for [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/social-media.jpg"><img class="alignleft size-full wp-image-745" src="http://www.medianeedle.com/blog/wp-content/uploads/social-media.jpg" alt="" width="492" height="321" /></a>Social media is affecting the world in big ways, both good and bad. Just a few years ago, news didn’t travel as quickly as it now does through <a href="http://www.twitter.com" target="_blank">Twitter</a>, <a href="http://www.facebook.com" target="_blank">Facebook</a>, news aggregators, etc. Positively, this means we have access to world news in a matter of seconds, and we no longer have to wait for the evening news to catch up on daily occurrences (see: social media&#8217;s role in <a href="http://www.wired.com/epicenter/2011/02/egypts-revolutionary-fire/" target="_blank">Egypt’s 2011 Revolution</a>). Negatively, especially for those in the public eye, this means that nothing goes unreported, even private pictures sent through a site like Twitter (see: <a href="http://www.huffingtonpost.com/2011/06/06/anthony-weiner-twitter-new-photos_n_871817.html" target="_blank">Anthony Weiner</a>). We take a look at some ways social media is affecting the way we look at religion, sports and politics:</p>
<p><strong>Religion</strong>: The Catholic Church has joined <a href="http://www.facebook.com/TheCatholicChurch" target="_blank">Facebook</a> and<a href="http://twitter.com/#!/news_va_en" target="_blank"> Twitter</a>. In June, The <a href="http://www.fastcompany.com/1763436/catholic-church-vatican-launches-new-social-media-site" target="_blank">Vatican announced the launch</a> of a social media-integrated official news website, <a href="http://www.news.va/" target="_blank">news.va</a>, that will make heavy use of social networks. Pope Benedict XVI himself <a href="http://www.washingtonpost.com/blogs/under-god/post/pope-benedict-xvi-sends-first-papal-tweet-photos-video/2011/06/28/AGF5OZqH_blog.html" target="_blank">sent out the first papal tweet</a>. News.va will function essentially as a Vatican and Catholic Church-related news aggregator, republishing stories from <em>L&#8217;Osservatore Romano</em>, Vatican Radio, Vatican Television, the Fides news agency and from Vatican media relations. Livestreaming of Papal events will also be featured, along with links to homilies, statements, and speeches. Spanish, French, German, and Portuguese-language versions of the site will be launched over the next few months. Users will also be able to post links on Twitter and share stories on their Facebook walls.</p>
<p><strong>Sports</strong>: The <a href="http://www.usatoday.com/sports/olympics/2011-06-27-469371908_x.htm" target="_blank">International Olympic Committee has issued rules</a> for athletes using social media at the <a href="http://www.london2012.com/" target="_blank">2012 London Games</a>. The athletes are encouraged to “post, blog and tweet their experiences,” but forbidden from using Twitter, Facebook or personal blogs for commercial or advertising purposes or to share videos filmed at Olympics venues. If the rules are broken, athletes are warned that it can withdraw accreditation, shut down online operations and start legal action for damages. These new social media rules come after some controversy at the 2010 Vancouver games, where US skier <a href="http://twitter.com/#!/JuliaMancuso" target="_blank">Julia Mancuso</a> was asked to stop online merchandise sales after her silver medal-winning performances generated interest in her official website. Some of the other social media stipulations for London? Posts, blogs, etc. should be in first-person, should not contain vulgar or obscene words or images, and should not reveal confidential information. “Unlike in Vancouver, where the rules were adapted to fit changed circumstances, the rules in force in London have been properly codified,&#8221; the IOC said.</p>
<p><strong>Politics</strong>: In mid-June, Rep. Anthony Weiner, D-N.Y., resigned from Congress in the wake of a sexting scandal. The move, which abruptly put an end to Weiner’s on-the-rise political career, serves as a warning to politicians and lawmakers about dealing with the social media world. To recap:  Reports indicated that a college student had received a sexually suggestive photo from <a href="http://www.mcclatchydc.com/2011/06/16/115913/weiner-likely-to-resign-from-house.html" target="_blank">Weiner&#8217;s Twitter account</a>. Weiner denied sending it, saying the account had been hacked, but as more texts and photos of the congressman surfaced, Weiner finally admitted that he’d sent the photo. The story picked up and more revelations surfaced, including messages to a 17-year-old Delaware girl. Ultimately, Weiner sought a leave of absence and said he&#8217;d seek treatment. While Weiner isn’t the first politician to deal with a sex scandal, the incident reverberates as politicians grapple with the new world of social media. It should serve as a &#8220;serious warning sign to politicians,&#8221; said Steven Schier, a professor of political science at Carleton College in Minnesota, that that they need to be careful. &#8220;They send out this stuff unfiltered, so the risk is increased considerably,&#8221; Schier said.</p>
<p>In what other ways is social media changing the world? Tell us in the comments!</p>
<p>&nbsp;</p>
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		<title>Facebook Pages</title>
		<link>http://www.medianeedle.com/blog/2011/06/facebook-pages/</link>
		<comments>http://www.medianeedle.com/blog/2011/06/facebook-pages/#comments</comments>
		<pubDate>Thu, 30 Jun 2011 19:14:14 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[Brand Values]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[discussion]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[facebook page]]></category>
		<category><![CDATA[Follower]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[page]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=730</guid>
		<description><![CDATA[Unsurprisingly, Facebook’s top branded fan page is…Facebook’s own Facebook page, now at around 40 million fans. Last month, a few more surprising brands made it into the top 50, including: Playboy:  Newcomer Playboy rounded out the top 50 as number 47, with 5,038,757 fans. It bumped Forever 21 off the list, which just goes to [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/funny-facebook.jpg"><img class="alignleft size-full wp-image-731" src="http://www.medianeedle.com/blog/wp-content/uploads/funny-facebook.jpg" alt="" width="311" height="249" /></a>Unsurprisingly, Facebook’s top branded fan page is…Facebook’s own Facebook page, now at around 40 million fans. Last month, a few more surprising brands made it into the <a href="http://www.ignitesocialmedia.com/facebook-marketing/top-50-branded-facebook-fan-pages-may-2011/">top 50</a>, including:</p>
<p><a href="http://www.facebook.com/playboy">Playboy</a>:  Newcomer Playboy rounded out the top 50 as number 47, with 5,038,757 fans. It bumped Forever 21 off the list, which just goes to show the power of those…bunny ears?</p>
<p><a href="http://www.facebook.com/redbull">Red Bull</a>: Red Bull ( number eight ) has been a steady fixture on this list for a while now. The energy-drink superstars keep their 20 million plus fans engaged daily with interesting apps, such as access to Red Bull Athletes on Twitter, Red Bull Web TV, and games, such as the Soapbox Racer.</p>
<p><a href="http://www.facebook.com/FerreroRocher ">Ferrero Rocher</a>: Number 17 on the list, the Ferrero Rocher fan page features not much to engage its 11 million fans besides pictures of the delicious chocolate. Sometimes, that’s all you need.</p>
<p><a href="http://www.facebook.com/Disneyland">Disneyland</a>: The Disneyland fan page jumped two spots to number 22, keeping fans entertained with an app that allows them to share their favorite Disney memories. The page’s almost nine million fans also have a chance to ask vacation planning questions when traveling to Disneyland, and users can even create a stick figure Disney family!</p>
<p>What are your favorite Facebook pages and why? Share with us!</p>
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		<title>Will Blog for Food&#8230;</title>
		<link>http://www.medianeedle.com/blog/2011/04/will-blog-for-food/</link>
		<comments>http://www.medianeedle.com/blog/2011/04/will-blog-for-food/#comments</comments>
		<pubDate>Wed, 27 Apr 2011 19:37:55 +0000</pubDate>
		<dc:creator>Carolyn Horwitz</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[commenting]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[discussion]]></category>
		<category><![CDATA[Engaged]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Follower]]></category>
		<category><![CDATA[human interactions]]></category>
		<category><![CDATA[Influential]]></category>
		<category><![CDATA[Media Needle]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[profiles]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[viral]]></category>
		<category><![CDATA[Well-Written Content]]></category>
		<category><![CDATA[Women]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=623</guid>
		<description><![CDATA[I’ve been asked to write a blog post. A blog? Me? But I get PAID to write and to whip other people’s meandering brain-farts into glorious prose! Well, that is, I did until two weeks ago, when I was laid off from my job as editor at a book publisher. You know, moldy old books. [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_626" class="wp-caption alignleft" style="width: 260px"><a href="http://www.jeremymayer.com"><img class="size-full wp-image-626" title="Typewriter Robot by Jeremy Mayer" src="http://www.medianeedle.com/blog/wp-content/uploads/j_mayer_typewriter_robot_3.jpg" alt="" width="250" height="210" /></a><p class="wp-caption-text">Typewriter Robot by Jeremy Mayer</p></div>
<p><img src="/Users/Tina/AppData/Local/Temp/moz-screenshot.png" alt="" /><img src="/Users/Tina/AppData/Local/Temp/moz-screenshot-1.png" alt="" />I’ve been asked to write a blog post.</p>
<p>A  blog? Me? But I get PAID to write and to whip other people’s meandering  brain-farts into glorious prose! Well, that is, I did until two weeks  ago, when I was laid off from my job as editor at a book publisher. You  know, moldy old books. Like, paper and ink and four-color printing and  stuff.</p>
<p>I’ve  been in print publishing for nearly 20 years, writing for and editing  magazines and books on everything from international business news to  music to architecture. Why should I stoop to a medium that’s attainable  to any idiot with an iBook? I mean (to paraphrase the old joke about  awards), blogs are like hemorrhoids: sooner or later, every asshole gets  one.</p>
<p>The  truth is, publishing now really is for everyone, from bloggers to  tweeters to the right-place-at-the-right-time bystander who manages to  capture breaking news with a cellphone camera.</p>
<p>This  may be bad news for the professionals, that endlessly growing pool of  talented, out-of-work journalists who are duking it out for the few  available jobs at established publications. For everyone else, though,  it means access to a wealth of opinions, points of view, and, yes,  insane ramblings, which may inform, infuriate, call to act, or simply  amuse.</p>
<p>The  Web, with its accessibility and immediacy, lends itself intrinsically  to writing of an egocentric nature. My own writings have never been  personal; my professional duties have always been as a reporter or as an  editor of other people’s work. I find it incredibly embarrassing to  talk about myself; can’t we discuss that fascinating individual over  there?</p>
<p>But  clearly I need to get with the program. My profession has changed;  hell, even the language we use to discuss it has changed. While I won’t  stop looking for a job at a “legitimate” media outlet, in the meantime, I  will begrudgingly learn to write snappy, snarky, first-person  Web-speak, and to embrace the blogs and Twitters and Diggs and Wikis,  and, yeah, I still don’t know what Foursquare is.</p>
<p>So,  here’s my blog entry. Maybe some people will happen upon it. But for  now, until I get used to the idea, one thing you can count on is that I  won’t be posting a link for all of my friends on Facebook. Just give me a  few weeks.</p>
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		<title>Weekly Highlights</title>
		<link>http://www.medianeedle.com/blog/2011/04/weekly-highlights/</link>
		<comments>http://www.medianeedle.com/blog/2011/04/weekly-highlights/#comments</comments>
		<pubDate>Thu, 21 Apr 2011 18:29:36 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[commenting]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Follower]]></category>
		<category><![CDATA[kosmix]]></category>
		<category><![CDATA[live video]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media news]]></category>
		<category><![CDATA[tech boom]]></category>
		<category><![CDATA[transparency]]></category>
		<category><![CDATA[tweetbeat]]></category>
		<category><![CDATA[tweetdeck]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[viral]]></category>
		<category><![CDATA[walmart]]></category>
		<category><![CDATA[youtube]]></category>
		<category><![CDATA[zillow]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=606</guid>
		<description><![CDATA[Social Media moves quickly. While the time lag between communications produced by more traditional media, like newspapers and television, can be long, taking anywhere from days to weeks to months, social media is virtually instantaneous. In fact, social media users can dissect and comment on an event as it is taking place. Social Media makes [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/BOMBSMNR.jpg"><img class="alignleft size-full wp-image-607" src="http://www.medianeedle.com/blog/wp-content/uploads/BOMBSMNR.jpg" alt="" width="256" height="192" /></a>Social Media moves quickly. While the time lag between communications produced by more traditional media, like newspapers and television, can be long, taking anywhere from days to weeks to months, social media is virtually instantaneous. In fact, social media users can dissect and comment on an event as it is taking place.</p>
<p>Social Media makes the news just as quickly as it reports on it. On a week-to-week basis, the industry can rapidly shift gears, with new developments, mergers and innovation that define it.</p>
<p>Here’s what’s new this week:</p>
<p><strong>YouTube now offers live video:</strong> Welcome to <a href="http://youtube-global.blogspot.com/2011/04/youtube-is-going-live.html ">YouTube Live</a>, which integrates live streaming capabilities and discovery tools directly into the YouTube platform for the first time. Users can search for the most compelling live events happening on YouTube and add these events to their personalized calendars, and customized homepages will notify customers of upcoming live streams. As of April 8, <a href="http://www.youtube.com">YouTube</a> started gradually rolling out the live streaming beta platform, which allowed certain YouTube partners with “accounts in good standing” to stream live content on YouTube.</p>
<p><strong><a href="http://www.walmart.com/">Walmart </a>ventures into social media:</strong> <a href="http://techcrunch.com/2011/04/18/walmart-ventures-into-the-social-media-space-with-acquisition-of-kosmix/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+Techcrunch+%28TechCrunch%29 ">Walmart announced this week </a>that it is buying Mountain View-based <a href="http://www.kosmix.com/">Kosmix</a>, a social media technology provider that has built a platform that “enables users to filter and organize content in social networks, in order to connect people with information that matters to them, in realtime.” The platform powers <a href="http://tweetbeat.com/">TweetBeat</a>, a social media filter for live events. Walmart expects Kosmix, whose founders and team will now operate as @WalmartLabs, to create technologies and businesses around social and mobile commerce that will support its multi-channel strategy. Interesting fact: Kosmix’ founders <a href="http://www.kosmix.com/corp/executiveteam.html">Venky Harinarayan and Anand Rajaraman </a>also created crowdsourcing Internet marketplace <a href="https://www.mturk.com/mturk/welcome">Amazon Mechanical Turk</a>.</p>
<p><strong>A tech boom is on the way:</strong> Seattle-based real estate mapper <a href="http://www.zillow.com/">Zillow </a>has become the latest Internet company to put an <a href="http://mashable.com/2011/04/18/zillow-ipo-2/">IPO into the pipeline</a>. (An initial public offering, or IPO, is when a company issues common stock or shares to the public for the first time.) Zillow filed a statement with the SEC that will let it sell more than $50 million of stock. The company follows in the footsteps of <a href="http://www.demandmedia.com/">Demand Media</a>, <a href="http://www.linkedin.com">LinkedIn</a> and <a href="http://www.pandora.com/">Pandora</a>, all of which filed for an IPO within the last year. <a href="http://mashable.com/2011/01/21/facebook-sec-reporting/">Facebook</a> and <a href="http://mashable.com/2011/03/17/groupon-25-billion/">Groupon</a> are also expected to join the public market soon. With insiders debating the proximity of the next <a href="http://www.nytimes.com/roomfordebate/2011/03/30/are-we-heading-for-another-tech-bubble" target="_blank">tech bubble</a>, these IPOs could signify that we should expect it soon.</p>
<p><strong>Twitter in talks to buy TweetDeck:</strong> <a href="http://www.twitter.com">Twitter</a> is in talks to purchase <a href="http://www.tweetdeck.com/">TweetDeck Inc.</a> for <a href="http://mashable.com/2011/04/18/twitter-tweet-deck/">$50 million</a>, according to the Wall Street Journal. TweetDeck is a hot commodity, as earlier this year, <a href="http://techcrunch.com/">TechCrunch </a>reported that <a href="http://www.ubermedia.com/">UberMedia</a> was in talks to purchase TweetDeck for $30 million. As one of the most popular third-party Twitter clients, TweetDeck displays your Twitter news feed, direct messages, etc. along with your Facebook feeds — all on the same screen, updating in real time.</p>
<p>Got any interesting social media news to share with us from the past few days? Please let us know in the comments!</p>
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		<title>Which Platform Do I Get On? Part II</title>
		<link>http://www.medianeedle.com/blog/2011/04/which-platform-do-i-get-on-part-ii/</link>
		<comments>http://www.medianeedle.com/blog/2011/04/which-platform-do-i-get-on-part-ii/#comments</comments>
		<pubDate>Thu, 07 Apr 2011 22:21:10 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Campaigns]]></category>
		<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Social Media]]></category>
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		<category><![CDATA[Facebook]]></category>
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		<category><![CDATA[online marketing]]></category>
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		<category><![CDATA[professional social media]]></category>
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		<category><![CDATA[wildfire]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=530</guid>
		<description><![CDATA[*This is the second of a two-part series on social media platforms. Last week, we discussed social media platforms that are used on a personal level, like Facebook and Digg. This week, we continue our conversation by highlighting some social media platforms in the business division. Check out platforms like Buddy Media, a Facebook management [...]]]></description>
			<content:encoded><![CDATA[<p>*This is the second of a two-part series on social media platforms.<a href="http://www.medianeedle.com/blog/wp-content/uploads/social-media-agency-consultant2.jpg"><img class="alignleft size-full wp-image-531" src="http://www.medianeedle.com/blog/wp-content/uploads/social-media-agency-consultant2.jpg" alt="" width="500" height="468" /></a></p>
<p>Last week, we discussed social media platforms that are used on a personal level, like <a href="http://www.facebook.com/">Facebook</a> and <a href="http://www.digg.com">Digg</a>. This week, we continue our conversation by highlighting some social media platforms in the business division.</p>
<p>Check out platforms like <a href="http://www.buddymedia.com/">Buddy Media</a>, a Facebook management system based on a scalable platform and simple tools. The Buddy Media Platform gives brands the opportunity to make the best use of the power of Facebook&#8217;s social connections. It <a href="http://www.socialtimes.com/2010/09/facebook-buddy-media/">allows global marketers</a> to combine all of their Facebook assets into a single unified presence, across multiple countries and languages, in any language Facebook supports.</p>
<p>Also <a href="http://webcache.googleusercontent.com/search?q=cache:K9-Lkm77B7wJ:money.cnn.com/galleries/2010/technology/1007/gallery.facebook_make_money/index.html+what+is+wildfire+facebook&amp;cd=11&amp;hl=en&amp;ct=clnk&amp;gl=us&amp;client=firefox-a&amp;source=www.google.com">take a look at Wildfire</a>. This brand marketer uses Facebook to build buzz for its clients, ranging from bloggers to corporations like <a href="http://www.facebook.com/#!/cocacola">Coca-Cola</a>. The goal is to win &#8220;fans&#8221; who can choose to further interact with the advertiser. It also builds marketing campaigns that include contests, coupons, virtual gifts, etc.</p>
<p>Are you looking to customize your Facebook fan page? A “normal” fan page doesn’t cut it anymore, especially not when companies are running contests and posting interactive photo albums on their pages, at the least. <a href="http://www.involver.com/">Involver</a> allows you to make your fan page stand out through easy-to-use applications. Simply choose which applications you want, click the Install button and enter your settings. The RSS tools found in the Facebook Application directory pale in comparison. The platform has three levels of membership: Free, Pro, and Premium and powers 250,000 applications.</p>
<p>Do you want to track fast-moving data? Try <a href="http://www.meteorsolutions.com/">Meteor Solutions</a>, which tracks data like email or video as it gets passed along. The platform allows advertisers and publishers to track the spread of their messages/content and gives them the option of advertising as well. As the tracked content spreads, Meteor Tracker creates a sharing graph that identifies each node and captures every single visit to a site that is generated by a user who sees the tracked content. Born out of a <a href="http://www.techflash.com/seattle/2008/11/Fyreball_looks_to_buy_ReachMachines_switches_gears_into_advertising.html">merger between Reach Machines and Fyreball</a>, the platform’s analytics are available through a monthly subscription fee.</p>
<p>Ultimately, there are loads of business-oriented platforms out there; choose wisely and network frequently!</p>
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		<title>Which Platform Do I Get On? Part I</title>
		<link>http://www.medianeedle.com/blog/2011/04/which-platform-do-i-get-on-part-i/</link>
		<comments>http://www.medianeedle.com/blog/2011/04/which-platform-do-i-get-on-part-i/#comments</comments>
		<pubDate>Fri, 01 Apr 2011 18:07:54 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Campaigns]]></category>
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		<guid isPermaLink="false">http://www.medianeedle.com/?p=516</guid>
		<description><![CDATA[*This is the first of a two-part series on social media platforms. The key to navigating the ever-growing world of social media is to divide and conquer. With three main types of social media platforms- those that help you network, the ones that help you promote, and those that help you share- ease of navigation [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/social-media-logos.png"><img class="alignleft size-full wp-image-519" src="http://www.medianeedle.com/blog/wp-content/uploads/social-media-logos.png" alt="" width="293" height="269" /></a>*This is the first of a two-part series on social media platforms.</p>
<p>The key to navigating the ever-growing world of social media is to divide and conquer. With <a href="http://60secondmarketer.com/blog/2010/04/09/top-52-social-media-platforms/">three main types of social media platforms</a>- those that help you network, the ones that help you promote, and those that help you share- ease of navigation is a necessity.</p>
<p>A platform that allows you to network, like <a href="http://www.facebook.com/">Facebook </a>or <a href="https://www.linkedin.com/">LinkedIn</a>, is the most commonly used. Whether you’re interested in getting back in touch with an old flame or making new contacts in the business world, using a social networking site is the easiest way to do so.</p>
<p>Promoting platforms, like <a href="http://www.youtube.com">YouTube </a>or personal blogs, allow you to do just that: promote. Oftentimes, it isn’t even clear what someone is promoting; personal-style blogs, for example, seem to be promoting nothing more than daily outfits. Upon closer look, however, many of <a href="http://www.fashiontoast.com">these blogs</a> feature the latest fashions, both in clothing form and through ads, and bloggers can be compensated, whether with money or gifts of clothing, etc.</p>
<p>Lastly, we have platforms that allow you to share, like <a href="http://www.digg.com">Digg</a> and <a href="http://www.delicious.com/">Delicious</a>. These platforms operate through closely-knit communities that are not easy to infiltrate. Try to get voted up on Digg and you’ll realize instantly that it takes months of interaction with other users to build up the trust needed to share within the community</p>
<p>If you’re a networker and you like sites like <a href="http://www.twitter.com/medianeedle">Twitter </a>and LinkedIn, check out <a href="http://www.quora.com/ ">Quora</a>. This platform is a sort of best-of the Q&amp;A platform format; a combination of <a href="http://www.linkedin.com/answers/">LinkedIn Answers</a> or <a href="http://answers.yahoo.com/">Yahoo Answers</a> with the<a href="http://www.its-elementary-watson.com/?p=437"> look, feel and simplicity of Twitter. </a></p>
<p>Also check out <a href="http://color.com/">Color</a>. The platform uses location-based services like GPS to allow users to share the photos on their handsets with people—both strangers and friends—nearby (within a 150-foot radius of a user). Users can also create albums and social groups for photos from a specific event, and can also <a href="http://blog.laptopmag.com/color-social-networking-app-what-is-it-and-should-you-care">comment on photos and shoot video.</a></p>
<p>If you like YouTube and WordPress, try<a href="http://instagr.am/"> Instagram</a>.  This is heaven for tech-junkies and social networking addicts. Snap a  photo with your iPhone and then edit the photo as you like, choosing a  filter to transform the look and feel. Then, send to Facebook, Twitter  or Flickr – it’s<a href="http://blog.appboy.com/2010/10/5-things-instagram-got-right-that-others-before-it-couldnt/"> photo sharing, reinvented. </a></p>
<p>If you like sites like Delicious because you enjoy the thrill of  sharing sites with like-minded web users, try a social shopping  experience in 2011. Sites like<a href="http://www.svpply.com/"> Svpply</a> and <a href="http://www.polyvore.com/">Polyvore </a>allow users to create inspiration boards, generate user feedback, and ultimately, mimic a<a href="http://www.apartmenttherapy.com/ny/marketplace/10-social-shopping-sites-to-watch-in-2011-shoppers-guide-136484"> real-time shopping experience</a>, minus the long lines and annoying interactions.</p>
<p>Next week, we’ll discuss some more business-oriented social platforms, like<a href="http://www.wildfireapp.com/"> Wildfire</a> and <a href="http://www.buddymedia.com/">Buddy Media</a>.</p>
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		<title>The Opposite of Success</title>
		<link>http://www.medianeedle.com/blog/2011/03/the-opposite-of-success/</link>
		<comments>http://www.medianeedle.com/blog/2011/03/the-opposite-of-success/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 19:18:45 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Campaigns]]></category>
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		<category><![CDATA[Facebook]]></category>
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		<category><![CDATA[profiles]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media failure]]></category>
		<category><![CDATA[social media success]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[word-of-mouth]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=502</guid>
		<description><![CDATA[In our last blog, we discussed social media success stories and what it takes to run a successful social media campaign. For every great social media campaign, however, there are multiple failures. Whether this is due to poor use of assets, a marketing screw up, misuse of celebrity or a lack of fan interaction, we [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/social-networking-failure.gif"><img class="alignleft size-full wp-image-504" title="social-networking-failure" src="http://www.medianeedle.com/blog/wp-content/uploads/social-networking-failure.gif" alt="" width="526" height="395" /></a>In our <a href="http://www.medianeedle.com/blog/2011/03/social-media-success-stories/ ">last blog</a>, we discussed social media success stories and what it takes to run a successful social media campaign. For every great social media campaign, however, there are multiple failures. Whether this is due to poor use of assets, a marketing screw up, misuse of celebrity or a lack of fan interaction, we can learn as much from these disappointments as we can from the well-executed promotions.</p>
<p>This year’s Academy Awards made well documented use of social media; specifically, host <a href="http://twitter.com/jamesfranco">James Franco</a> joined Twitter in early February and was a pro-tweeter by the time the show went live. He live-tweeted behind-the-scenes moments that let viewers feel like celebrities, and he took a <a href="http://www.lostremote.com/2011/02/27/oscars-host-james-franco-posting-on-twitter-during-show/ ">video </a>while walking out on stage and then streamed it to his fans. Twitter peaked just after the Oscars’ open with approximately 10,000 tweets/minute— 1.8 million overall. This was social media at its best.</p>
<p>At its worst? This is 2011, and the only way the actual awards show integrated social media was through James Franco. Most of the effort was made by him, and while his tweets and backstage glimpses were fun and successful, imagine the difference that would have been made if this had been <a href="http://frakyeahsocialmedia.tumblr.com/post/3571865940/morpheusmedia-from-best-and-worst-social">incorporated by the Academy itself.</a></p>
<p>Another <a href="http://demicouture.ca/2011/02/23/cheap-monday-wins-worst-social-media-usage-award/">social media flop</a>: Fashion brand <a href="http://www.cheapmonday.com/">Cheap Monday</a> has a plethora of social media assets, but only a few of them appear to be functioning. Tip: If you’re going to offer your fans social media outlets to explore, <em>make sure they work</em>. No one wants to check out pre-written tweets that consist of only a URL, or blindly search for a Facebook page that is named something different than your brand (in this case, the brand is “Cheap Monday” and the page is under “<a href="http://www.facebook.com/#!/pages/Cheap-Mondays/13887564267">Cheap Mondays</a>.” This difference may seem negligible, but under a Facebook search, this could be detrimental).</p>
<p>Although dated, Ad Age described a classic social media fail: <a href="http://www.familycarguide.com/overview/chevrolet_tahoe_2011">The Chevy Tahoe  campaign of 2006</a>, run by GM. The campaign was meant to tie in to the television show <em>The Apprentice, </em>and it allowed regular folks at home to create their own Chevy Tahoe ads. The higher-ups at the company failed to anticipate the negative reaction they’d receive to their gas-guzzling car at a time of climbing oil prices and the war in Iraq. They were met with <a href="http://www.flickr.com/photos/developmentseed/sets/72057594122807084/">harsh language</a> and unbridled anger, and while GM <a href="http://fastlane.gmblogs.com/archives/2006/04/now_that_weve_g_1.html">denied their social media fail</a>, the <a href="http://www.socialcarnews.com/blog/1050201_adage-lists-the-worst-social-media-screw-ups-of-all-time-two-automakers-make-the-cut">company went into bankruptcy</a> a few years later.</p>
<p>Among some of last year’s losing social media moves were: <a href="https://www.xing.com/net/smmetrics/case-studies-successes-flops-and-disasters-515254/starbucks-social-nightmare-in-hungary-30796040/">Starbucks’ social media nightmare in Hungary</a>, <a href="http://www.viralblog.com/social-media/dr-pepper-status-take-over/">Dr. Pepper’s status-takeover campaign</a> on Facebook , Kenneth Cole’s <a href="http://www.aolnews.com/2011/02/03/kenneth-coles-egypt-tweet-offends-just-about-everyone-on-twitte/ ">off-color remarks</a> about Egypt , and <a href="http://www.whatsnextblog.com/2011/01/cvs_cares-on-twitter-one-of-the-internets-dumbest-moves-perhaps-ever/">CVS_Cares’ locked twitter</a> account  More snafus <a href="http://smartblogs.com/socialmedia/2011/02/11/live-from-social-media-week-the-suxorz-picks-the-worst-social-media-moves-of-2010/">here.</a></p>
<p>In the world of social media, especially since internet users are more savvy and aware than ever before, every move is noticed and scrutinized. Here are some ways to avoid making some of these gaffes:</p>
<ol>
<li>Adapt      to your social media environment: Take Twitter for example. Don’t      over-intellectualize; you have 140 characters, so get to the point with      short words and great content.</li>
<li>Understand      ROI: The more you pay, the better the…payoff will be. Yes, you will have      to pay for marketing even in social media; get rid of the mindset that all      social media marketing is free marketing.</li>
<li>Engage      with your audience: These are the people who will make your campaign a      success or a failure, and you have the chance to interact with them, to      answer their questions, to ask them for feedback. Make use of that.</li>
<li>Get      Formal: Social media is less formal than traditional media in some      aspects, but that does not mean this isn’t still business. Treat your      social media assets professionally.</li>
<li>Get      Exciting: Bland social media is the worst; you will depress your audience      and lose them. Plan ahead, hire a dynamic community manager and make an      effort.</li>
</ol>
<p>More moves to avoid <a href="http://www.usainternetmarketing.com/blog/internet-marketing/why-businesses-will-fail-at-social-media-in-2011-top-12-reasons/">here</a>. And remember, without failure, success wouldn&#8217;t shine so brightly.</p>
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		<title>The Trend Forecast: 2011</title>
		<link>http://www.medianeedle.com/blog/2011/02/the-trend-forecast-2011/</link>
		<comments>http://www.medianeedle.com/blog/2011/02/the-trend-forecast-2011/#comments</comments>
		<pubDate>Tue, 22 Feb 2011 03:08:02 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
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		<guid isPermaLink="false">http://www.medianeedle.com/?p=474</guid>
		<description><![CDATA[It’s February, and that means that most (if not all) social media experts have already released their predictions for the social media landscape of 2011. Social media is an interesting field in that the rapidly changing dynamic is truly what defines it; without the quick turnover and fast-paced edits we’ve grown accustomed to, social media [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/cart.png"><img class="alignleft size-full wp-image-475" title="cart" src="http://www.medianeedle.com/blog/wp-content/uploads/cart.png" alt="" width="277" height="260" /></a>It’s February, and that means that most (if not all) social media experts have already released their predictions for the social media landscape of 2011. Social media is an interesting field in that the rapidly changing dynamic is truly what defines it; without the quick turnover and fast-paced edits we’ve grown accustomed to, social media would become stagnant.</p>
<p>True to form, 2011 is expected to feature some big changes and some powerful emerging trends. Since almost everyone in the blogosphere has released their version of 2011’s Emerging Trends, we thought we’d make it easy and act as a filter, picking the best ones and summing them up.</p>
<p><strong>Expansion:</strong> This is a given, but the companies that pioneered corporate use of social media are bound to integrate social media further into their business plans. It’s not exactly breaking news, but expect to see large companies like Starbucks <a href="http://blogs.hbr.org/cs/2010/12/six_social_media_trends_for_20_1.html#">taking social media to the forefront </a>of their business plans, especially in terms of global marketing.</p>
<p><strong>Location-Based Services</strong>: Foursquare’s major appeal in 2010 was based on its ability to produce interactions with people and places on the go. In 2011, Facebook is positioned to take location-based services one step further, with advanced data and planning that will make the application not only fun, but business-savvy. Expect <a href="http://www.cmo.com/in-store/digital-physical-world-retail">Facebook to surpass </a>other social networks, including Foursquare, when it comes to location-based services.<strong> </strong></p>
<p><strong>Social Media Overload</strong>: Social media experts, who use their networks for work-related activity and on a constant, daily basis, are already used to the overload that comes with owning and using multiple profiles. 2011 may bring this phenomenon onto “regular” social media users, who will feel overwhelmed by the availability of so many networks. To tweet or to Facebook or to maintain your gchat contacts or build a Foursquare profile? Incidentally, this excess should bring about a positive change: More platforms like Hootsuite will be developed, in order to provide users with an integrated and simplified social graph. 2011 will be the year of social media organization.</p>
<p><strong>Google Returns to the Top</strong>: Okay, so Google wasn’t really able to succeed in creating their own network- take a <a href="http://www.fiascoawards.com/continguts/general/fitxa.php?id=32">look at Buzz</a>, for example . Google’s skill lays in indexing, and already, Google&#8217;s algorithm has become smarter about Twitter data than…Twitter itself. Search for old tweets in Google just by typing in a few words, and you’ll be able to locate old gems. Ultimately, Google should be able to take advantage of the social web by indexing any and all social data they can get their hands on.</p>
<p><strong>The Informed Consumer:</strong> Mobile devices and social networks are joining together to make the consumer more powerful than ever. With access to discounts, coupons and targeted offers at all hours of the day, consumers can make more informed decisions. The ability to <a href="http://www.cctadvertising.com/5-emerging-trends-to-prepare-for-in-2011/">compare and contrast different brands </a>even at the point of purchase, whether during online shopping or even at the cashier in the store, will force retailers to step it up. Expect to see more instant mobile coupons, online group discounts, and flash sales.</p>
<p><strong>Integration:</strong> In 2011, technologies like mobile, geo-location, RFID, tablets, and Internet-enabled appliances will allow for sharper communication and a merging of experiences. Already, GoogleTV and Samsung are bringing internet apps to television. Department stores are experimenting with the virtual shopping experience; recently, Macy’s launched a dressing room experience that lets shoppers find clothes on an iPad and then try them on virtually. The shopper can even ask for feedback from their friends and family in real-time and check out the view using an augmented-reality mirror. By texting, e-mailing, and using other social networks, the consumer will be able to experience what mimics, and even surpasses, an <a href="http://www.cmo.com/trends/digital-consumers-aren-t-just-regular-consumers-keyboards#ixzz1EGoVEfkl">in-store shopping experience</a>. TMI meets virtual shopping- what could go wrong?</p>
<p>Ultimately, 2011’s success will be determined by just how far these emerging trends are developed, and just how these developments flourish. It comes down to usability, which is what social media is based on anyway. It will be an exciting year in the world of social media, for sure.</p>
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		<title>The World of Social Media</title>
		<link>http://www.medianeedle.com/blog/2010/12/the-world-of-social-media/</link>
		<comments>http://www.medianeedle.com/blog/2010/12/the-world-of-social-media/#comments</comments>
		<pubDate>Wed, 29 Dec 2010 01:05:02 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[discussion]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Geo-Targeted]]></category>
		<category><![CDATA[global]]></category>
		<category><![CDATA[Influential]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[profiles]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[world]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=444</guid>
		<description><![CDATA[With 2011 fast approaching, it is time for a social media recap of 2010, global-style. This was the year that Facebook took over the globe, and we end the year with almost 600 million users around the world. While Facebook might be the most popular social network, however, it certainly isn’t the only one with [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/social-media-world1.jpg"><img class="alignleft size-medium wp-image-449" src="http://www.medianeedle.com/blog/wp-content/uploads/social-media-world1-300x191.jpg" alt="" width="210" height="134" /></a>With 2011 fast approaching, it is time for a social media recap of 2010, global-style. This was the year that Facebook took over the globe, and we end the year with almost 600 million users around the world. While Facebook might be the most popular social network, however, it certainly isn’t the only one with worldwide appeal.</p>
<p>Italian blogger Vincenzo Cosenza has, for the seco<a href="http://www.medianeedle.com/blog/wp-content/uploads/social-media-world.jpg"></a>nd time, published a visual map that portrays the most popular <a href="http://www.vincos.it/world-map-of-social-networks/">social networks around the world</a>. The map is based on the most recent traffic data (December 2010) as measured by Alexa &amp; Google Trends for Websites.</p>
<p>According to Cosenza, since June of this year, Facebook has “stolen” important nations from previously strong competitors, so much so that 115 out of 132 countries analyzed name Facebook as their market leader. Notably, Hungary, Poland, and even Mongolia have switched over from local strongholds to the global site.</p>
<p>We’re also seeing a rise of interest in <a href="http://www.twitter.com">Twitter</a> and not surprisingly, in <a href="http://www.linkedin.com/">LinkedIn</a>. While Facebook spans generations, however, Twitter has previously been identified as a “younger” social networking tool. Its growth against MySpace in Australia, Germany, Italy and Canada, then, doesn’t do much to prove that Twitter has gained the all-ages following it needs to compete with Facebook in global market domination.</p>
<p>Twitter’s appeal is undeniable: The visibility of its most frequent users, celebrities, excites “normal” users. Then, even for non-celebrity tweeters, a sense of voyeurism continues to remain with the site. The site is more energetic and fast-paced than MySpace, and while “tweets” can give away crucial information about participants, the site isn’t as sleazy as Myspace was in its heyday.</p>
<p>LinkedIn’s rise was inevitable. Why wouldn’t other countries jump to embrace a site that provides free networking in a career-oriented atmosphere? LinkedIn gives employers the benefit of screening employees before they even request an interview and in this way, it tightens up the hiring process. It also gives employees the chance to present themselves in a professional manner online, and countries like Australia, Canada, and the UK have embraced this.</p>
<p>Ultimately, while Facebook, Twitter and MySpace continue to dominate most of the world’s social networking market, there is tremendous room for growth in the new media sector.</p>
<p>New Media expert Brian Solis breaks down <a href="http://www.briansolis.com/2010/02/the-internationalization-of-social-media/ ">social web involvement by country</a>, and the results prove that each country has a unique dynamic within their social networks.</p>
<p>17.6 million Americans blog, compared to the Netherlands 1.3 million and China’s 89.7 million. Are these numbers surprising to you?<br />
<a href="http://www.vincos.it/world-map-of-social-networks/"><img title="World Map of Social Networks" src="http://www.vincos.it/wp-content/uploads/2010/12/WMSN1210-Poster-570.png" border="0" alt="World Map of Social Networks" width="100%" /></a></p>
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		<title>Buzz in a Vacuum: Transparency in Social Media Marketing</title>
		<link>http://www.medianeedle.com/blog/2010/01/buzz-in-a-vacuum-transparency-in-social-media-marketing/</link>
		<comments>http://www.medianeedle.com/blog/2010/01/buzz-in-a-vacuum-transparency-in-social-media-marketing/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 02:44:11 +0000</pubDate>
		<dc:creator>mdorman</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[dishonest]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[ethical]]></category>
		<category><![CDATA[fake]]></category>
		<category><![CDATA[fan]]></category>
		<category><![CDATA[genuine]]></category>
		<category><![CDATA[message boards]]></category>
		<category><![CDATA[patience]]></category>
		<category><![CDATA[results]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[transparency]]></category>
		<category><![CDATA[vacuum]]></category>
		<category><![CDATA[womma]]></category>
		<category><![CDATA[word-of-mouth marketing]]></category>

		<guid isPermaLink="false">http://www.medianeedle.com/?p=311</guid>
		<description><![CDATA[No one likes being lied to. It’s a simple truth we all take for granted, but it’s one marketers sometimes forget when promoting products. This can be especially true in social media marketing, which is rife with opportunities for misrepresenting oneself online. Fake user accounts can be created and added to fan pages. Message boards [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/Wall-E.jpg"><img class="alignleft size-thumbnail wp-image-315" title="Wall E Vacuum" src="http://www.medianeedle.com/blog/wp-content/uploads/Wall-E-150x150.jpg" alt="" width="150" height="150" /></a>No one likes being lied to. It’s a simple truth we all take for granted, but it’s one marketers sometimes forget when promoting products. This can be especially true in social media marketing, which is rife with opportunities for misrepresenting oneself online.</p>
<p>Fake user accounts can be created and added to fan pages. Message boards and blogs can be populated with phony praise for a brand from “product plants” masquerading as real enthusiasts. It’s easy to see why lying can be so tempting, with its minimal effort and immediate results.</p>
<p>To keep from going astray, marketers should adopt a code of conduct that governs their online interactions. Luckily, the industry leader on all things word-of-mouth marketing, WOMMA, has created such a code. From WOMMA’s website:</p>
<p>It’s all about the Honesty ROI. Ethical word of mouth marketers always strive for transparency and honesty in all communications with consumers, with advocates, and with those people who advocates speak to on behalf of a product.</p>
<p>* Honesty of Relationship – you say who you’re speaking for<br />
* Honesty of Opinion – you say what you truly believe; you never shill<br />
* Honesty of Identity – you say who you are; you never falsify your identity</p>
<p>Media Needle knows there are no shortcuts to building brand loyalty and awareness. We follow our own strict code of conduct that closely mirrors WOMMA’s, which means our brand ambassadors never lie about who they are or whom they are representing. We simply care too much about our clients to allow that to happen. And, as fellow consumers, we wouldn’t want to be lied to either.</p>
<p>Plus, the consequences are too great. Not only does lying ensure bad karma that can follow you into future lifetimes, once a consumer/fan discovers the dishonesty — which is inevitable — the breakdown of trust between the consumer/fan and client will reverberate well into this lifetime as people let their friends and family know, which means negative word-of-mouth that results in diminished trust of your brand. That’s the exact <em>opposite</em> of what needs to happen when promoting a product, service or event.</p>
<p>There’s also the pesky fact that dishonest marketing simply doesn’t work. A million fake user accounts will never translate into increased traffic, sales or referrals, because buzz in a vacuum can never be a substitute for genuine consumer/fan engagement. Granted, this engagement is hard work — it’s time-consuming and costly. It requires dedication and patience, and actually listening to both the client and the consumer/fan.</p>
<p>But it’s the only road to results.</p>
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