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	<title>Media Needle &#187; influence</title>
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		<title>Social Media Whets Appetites for Pop-Up Restaurants</title>
		<link>http://www.medianeedle.com/blog/2011/07/social-media-whets-appetites-for-pop-up-restaurants/</link>
		<comments>http://www.medianeedle.com/blog/2011/07/social-media-whets-appetites-for-pop-up-restaurants/#comments</comments>
		<pubDate>Fri, 15 Jul 2011 23:43:30 +0000</pubDate>
		<dc:creator>Carolyn Horwitz</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Social Media]]></category>
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		<guid isPermaLink="false">http://www.medianeedle.com/?p=753</guid>
		<description><![CDATA[Are you in a restaurant rut? Hungry, but not sure where to go? Often, hitting the old neighborhood standby, with its familiar menu—maybe even a waiter who knows your name—can be the path of least resistance. But on occasion, a bit of experimentation is in order, and it can be well worth the effort. The [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.medianeedle.com/blog/wp-content/uploads/pop_up_colour2.jpg"><img class="alignleft size-full wp-image-754" title="" src="http://www.medianeedle.com/blog/wp-content/uploads/pop_up_colour2.jpg" alt="" width="299" height="199" /></a>Are you in a restaurant rut? Hungry, but not sure where to go? Often, hitting the old neighborhood standby, with its familiar menu—maybe even a waiter who knows your name—can be the path of least resistance.</p>
<p>But on occasion, a bit of experimentation is in order, and it can be well worth the effort. The best laboratories in the food world right now are pop-up restaurants, in which a well-known chef takes over someone else’s kitchen for a temporary run.</p>
<p>Unfettered of the responsibilities of managing overhead costs or assembling a permanent menu that covers all dietary bases, pop-up chefs let their imaginations run wild. When was the last time you had teriyaki rabbit meatballs with foie gras and yuzu? That was on a recent dinner menu at a pop-up in Los Angeles, in which a French chef took over the kitchen of a casual Asian lunch spot.</p>
<p>So, how does one find out about these fleeting eateries? Social media, of course. Like gourmet food trucks—which rely on food blogs, Twitter, and Facebook to spread word of their ever-changing locations in real time—pop-ups use social media networking as their principal, and often only, marketing vehicle. According to a National Restaurant Association spokesperson, the time-sensitive nature and “experimental aspect” of pop-ups make them particularly ripe for promotion via the blogosphere. And it seems to be working: The trade group has named pop-ups and food trucks as the biggest expected industry trend for 2011.</p>
<p>Indeed, social media are largely responsible for pushing the pop-up concept from the exclusive realm of in-the-know foodies to the mainstream. The Sundance Channel even has a new TV show about pop-ups, “Ludo Bites America.” Now, hardcore foodies are trying to come up with new dining experiences reserved for only the most plugged-in-events such as a “flash mob”-style gourmet dinner served on the New York subway, or a Manhattan version of Paris’ ultra-exclusive Dîner en Blanc, planned for a secret location in August. Will these gourmands succeed in excluding the hungry hoi polloi from their hush-hush “underground” meals? As we know, all it takes is one innocent little Tweet, and the word is out….</p>
<p>Check out more on the business of pop-up restaurants <a href="http://www.businessinsider.com/pop-up-restaurants-2011-7">here</a>.</p>
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		<title>Rick Bakas Talks ROI</title>
		<link>http://www.medianeedle.com/blog/2011/05/rick-bakas-talks-roi/</link>
		<comments>http://www.medianeedle.com/blog/2011/05/rick-bakas-talks-roi/#comments</comments>
		<pubDate>Thu, 05 May 2011 17:24:43 +0000</pubDate>
		<dc:creator>Tina</dc:creator>
				<category><![CDATA[Interview]]></category>
		<category><![CDATA[Social Media]]></category>
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		<guid isPermaLink="false">http://www.medianeedle.com/?p=634</guid>
		<description><![CDATA[This week, we begin our series of interviews with social media superstars. First up is author, certified Sommelier and brand strategist Rick Bakas, of Bakas Media in San Francisco. As the first Director of Social Media in the wine industry, Bakas has influenced new ideas and new concepts that connect wineries to new consumers through [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://rickbakas.com"><img class="alignleft size-full wp-image-635" title="Rick Bakas" src="http://www.medianeedle.com/blog/wp-content/uploads/Rick-Bakas.png" alt="" width="300" height="200" /></a>This week, we begin our series of interviews with social media superstars. First up is author, certified Sommelier and brand strategist Rick Bakas, of<a href="http://bakasmedia.com/"> Bakas Media </a>in San Francisco. As the first Director of Social Media in the wine industry, Bakas has influenced new ideas and new concepts that connect wineries to new consumers through tweet-up tours and global online wine tastings.  He specializes in translating personal and corporate brands to new media. This year, Bakas will be traveling the world educating businesses on how to build their brands online, stopping in cities including NY, London, Mexico, Sydney, Los Angeles, Vancouver, Munich and Napa, and speaking at the <a href="http://event.inboundmarketingsummit.com/sf/">Inbound Marketing Summit in San Francisco</a>.</p>
<p>We asked him about social media ROI, impact and more:</p>
<p><strong> </strong></p>
<p><strong>What are your thoughts about the ROI of social media?</strong> In my opinion, &#8220;<a href="http://www.investopedia.com/terms/r/returnoninvestment.asp">Return on Investment</a>&#8221; is an outdated term based on the old way of doing things.  New Media is just that—it&#8217;s new, which means we need to redefine what &#8220;return&#8221; looks like.  The return we get in this new world takes on a new form we haven&#8217;t seen before.</p>
<p>I like to refer to it as ROA, or Return on Attention because the real magic happens when we&#8217;re able to get someone&#8217;s attention online and convert that attention into action.  We&#8217;re increasingly overwhelmed with more technology and are bombarded daily with emails, text messages, <a href="http://www.twitter.com/medianeedle">tweets</a>, blog posts, <a href="http://www.youtube.com">YouTube</a> videos, <a href="http://www.facebook.com/">Facebook</a> posts and all the other stuff in addition to the overstimulation from traditional media.  We&#8217;re spending more time online than watching television so that&#8217;s where people&#8217;s attention is.</p>
<p>Going forward, savvy marketers will be able to nurture a healthy relationship online, so that at any given moment they can get someone&#8217;s attention no matter what channel they&#8217;re sending the message through.  The true value is getting that mind share, even if for a moment and affecting a behavior such as a purchase.  Where traditional media and new media share a commonality is Reach.  In traditional media you pay for someone else&#8217;s reach for impressions.  With new media you can create your own reach.<strong> </strong></p>
<p><strong>Are marketers that promise ROI setting expectations that cannot be delivered solely by social measures?</strong> Yes.  In the previous answer I mentioned &#8220;return&#8221; taking on a new form we haven&#8217;t seen before.  There&#8217;s a new factor in determining &#8220;return&#8221; called Time.  Time is a multiplier now because digital content lives for a longer time. One single YouTube video could influence someone&#8217;s behavior in 2011 or 2016.</p>
<p>Marketers who promise anything related to social media are probably desperately trying to position themselves as experts out of a survival instinct, and are telling clients what they need to hear.  No one can control digital content over time, nor can they guarantee how much attention they&#8217;ll be able to capture online.</p>
<p><strong>Is there a difference between ROI or “impact”? If so, is one more important?</strong> Return on Investment, or as I call it Return on Attention, shares something in common with Impact.  It comes down to Reach.</p>
<p>The number of impressions has a direct correlation to affecting someone&#8217;s behavior.  In traditional media you rely on someone else&#8217;s reach like magazine readership or television viewers.  In new media you can create your own reach.  Either way you&#8217;re going for impact from impressions.  The real magic happens when you leverage both at the same time.</p>
<p><strong>Does a consultant or agency need an ROI mindset when they work with a client?  If so, how do you find out?</strong> A consultant needs to have their client&#8217;s interest in mind.  And because their client is most likely a business, then yes, working towards ROA should be the driving force.</p>
<p>When we work with client partners, we turn their sales funnel into an hourglass.  We all know the sales funnel is about getting people to an action like a purchase, but the real beauty of new media adds a second half of the equation to the mix.</p>
<p>Ultimately, each client partner is going to have different objectives, so it&#8217;s good to start with their endgame and work backwards to build in the systems needed to accomplish the result.</p>
<p><em>For more information on Rick Bakas, head to his <a href="http://rickbakas.com">website</a>.<br />
</em></p>
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		<title>Ten Social Media And Mobile Trends For 2010</title>
		<link>http://www.medianeedle.com/blog/2009/12/ten-social-media-and-mobile-trends-for-2010/</link>
		<comments>http://www.medianeedle.com/blog/2009/12/ten-social-media-and-mobile-trends-for-2010/#comments</comments>
		<pubDate>Wed, 02 Dec 2009 22:28:08 +0000</pubDate>
		<dc:creator>ezamos</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[agencies]]></category>
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		<guid isPermaLink="false">http://www.medianeedle.com/?p=216</guid>
		<description><![CDATA[1.Business Becomes Social With widespread adoption of social media for marketing, advertising and customer engagement, 2010 will be “the year social media goes corporate.” This means all types of agencies (advertising, digital and PR) will continue to look for ways to help clients participate in social media. But the real trend is the increasing number [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-217" title="top10" src="http://www.medianeedle.com/blog/wp-content/uploads/top10.jpg" alt="top10" width="120" height="120" /></p>
<p><strong>1.Business Becomes Social</strong></p>
<p>With widespread adoption of social media for marketing, advertising and customer engagement, 2010 will be “the year social media goes corporate.” This means all types of agencies (advertising, digital and PR) will continue to look for ways to help clients participate in social media. But the real trend is the increasing number of Small Business owners who are using social media to attract and retain customers.</p>
<p><strong>2.More Places To Share Video</strong></p>
<p>Video is exploding across all communication platforms and will continue to play an important role in social media. As more and more blogs include links to video content and as mobile devices expand the use of video, we will see even more video content in all aspects of digital, mobile and social media.</p>
<p><strong>3.Mobile Becomes The Viewing Choice For Social Media.</strong></p>
<p>With approximately 70 percent of organizations banning social networks and, sales of smartphones on the rise, more and more people are turning to their mobile phone to connect with social media. As a result, we will see more mobile versions of social media sites.</p>
<p><strong>4.Smartphones Make Websites Smarter</strong></p>
<p>With more consumers using smartphones, websites will start to recognize when a user is viewing content on a phone and be able to deliver more specific, personalized, local content to mobile users.</p>
<p><strong>5.Status Updates Fill Jobs</strong></p>
<p>In 2010 more and more jobs will be posted through social networks. With the increased use of social networks, companies are realizing that announcing a job on an employee’s social networking site is easier and more cost effective than paying $400 for a 30 day job posting and getting 95% bad candidates or paying a recruiter 30-35%.</p>
<p><strong>6.News Feeds Influence Investors</strong></p>
<p>An increasing number of retail and institutional investors are using financial blogs and social networks to communicate and drive investment ideas. Although companies have been slow to adopt, 2010 will be the year that companies understand the opportunity and importance of embracing these channels and engaging with their investors and stakeholders.</p>
<p><strong>7. Customers Speak Up On Fan Pages</strong></p>
<p>Social media is being used to improve customer service. In 2010 more companies will start leveraging social media platforms to gauge the</p>
<p>customer mood, gain insights about specific groups, test products and improve customer relationships. Sites like Facebook will be used to run tailored marketing campaigns to change consumers attitudes, address problems and give customers a chance to share true feeling on a fan page.</p>
<p><strong>8. Social Networks Spend More Time On The Phone</strong></p>
<p>Mobile social networks and communities continue to grow at a staggering rate. Social networking and consumer generated media are no longer limited to a wired computer. Separate reports from M:Metrics and ABI Research show a surge of social media activity via mobile handsets.  According to mobile research firm M:Metrics, mobile social networking is projected to grow to over 800 million users worldwide by 2012.</p>
<p><strong>9. Everyone plays Together</strong></p>
<p>More and more platforms are becoming complimentary of each other (ie. Twitter open API model) increasing integration of social media platforms.</p>
<p>As more companies adopt some type of integration with major social platforms, niche social platforms will need to work on mobile, Facebook and Twitter to gain major traction. In particular, the market is just begging for an app where a user can manage all social platforms in one place, for both aggregating and disseminating content.</p>
<p><strong>10. Social Networks Work For The Government</strong></p>
<p>Many government agencies are already using Twitter and Facebook for crisis communications. However more and more federal, state and local government agencies will start using to social media. G-Commerce will evolve. New applications will be developed to directly deliver services and benefits to citizens via smartphones.</p>
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