TAG | tweets
On the heels of our post on transparency and ethics in social media marketing, today we examine the hotly contested phenomenon of ghost blogging. This is where a ghostwriter is employed by a company or brand to write blog posts, Tweets, Facebook updates and other public communiqués under the client’s name.
Some argue that the practice is unethical because it obscures the truth behind the byline. But we at Media Needle argue that the byline matters less than the truth behind the client. It’s easy to forget that autobiographical books “written” by famous people — books you likely have read — usually have ghostwriters, some acknowledged, but most not. Do those books and the fascinating life stories within them suddenly ring hollow because they were not penned by the subject?
Of course they don’t. Not everyone can be born a captivating writer, and a ghostwritten book is always the result of a lengthy collaboration between writer and subject to make sure that the book’s voice is authentic and events are represented accurately. It’s no different for ghost blogging, whose goal is to also be authentic, accurate and, most of all, engaging. This is where a professional writer comes in — to convey a client’s views in a way that engages and attracts readers and, ultimately, grows a following.
In social media marketing, ghost writing is a common practice (and, in fact, a burgeoning field). It is only dishonest when it misrepresents the brand, but when used correctly, it services the brand by selling it better than the “writer” behind the byline could. Most important is that the content always be vetted by the client prior to publication. And, in the interest of transparency, the existence of the ghost blogger should never be denied, but rather understood to be a part of a larger marketing plan that aims to always put the client or brand’s best face forward.
It is the stylist behind the fashion icon celebrity, the producer behind the superstar’s platinum album, the speechwriter behind the president’s most memorable speeches. No one can do everything him or herself, which is why Media Needle advocates the use of ghost bloggers who can create compelling, engaging and well-written content that accurately reflects a brand’s values. For more information, contact us.
When someone else talks about your stuff, it's earned media
What exactly is earned media? I’m glad you asked. But first, let’s define paid media (sorry, it’s the best that Wikipedia had to offer). Paid media is just that. Exposure that you pay for whether it be television, print, radio, outdoor or online. If you paid someone to put your message there, it’s paid media. Don’t get me wrong, paid media is absolutely necessary and crucial to an integrated marketing mix. And, with the controls available today, you can reach a very targeted audience exactly where you want them for smaller investments than ever before. But, nevertheless, it’s still paid.
Earned media is the result of coverage, comments and conversation produced by press releases, chat threads, Facebook posts, Twitter tweets, blogging, commenting, reviewing, rating, social bookmarking like Digging, StumblingUponing (I made that verb up so don’t hate), Deliciousing (see previous parenthetical note), and video posting (I still love “Will It Blend?” and applaud Blendtec for doing it the right way) among other user-generated and brand-owner content development. Earned media is not completely free. You will most likely pay an agency like ours or an employee of your company to create, craft, post and manage earned media. If you are bootstrapping and doing it yourself, it still costs in terms of time and effort that could have been spent elsewhere. But let’s face it, you’d be paying to create the ads or media for your paid media on top of the actual media costs anyway. So, earned media still costs less.
Even better than costing less, earned media is more valid, engaging and connecting than paid media in a myriad of ways. It can come via a trusted third party – a friend, a media source, a blogger or a community you respect. It, by its very nature, sparks a dialogue that can open the doors for deeper connection. And, it engenders credibility (when done right, mind you) by offering information and conversation versus a come-on or enticement.
Word-of-mouth can be sparked by great paid media, but it’s the following earned media that makes it viral. Keep that in mind when you are planning and the word “viral” pops up.